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Use cases of smart glasses × remote support

Use cases of smart glasses × remote support

The possibilities and evolution of smart glasses × remote support! Introduction of use cases in various industries.

We will introduce use cases of smart glasses × remote support. There are examples of improvements in quality inspection and assessment operations, maintenance operations, manufacturing site operations, facility inspection operations, and security measures and enhancements due to implementation. By utilizing smart glasses that can support and make judgments on tasks in remote locations through video, we have achieved further efficiency in operations through innovation in remote support. 【List of Examples】 ■ Improvement of quality inspection and assessment operations (technology transfer) ■ Improvement of maintenance operations (hands-free) ■ Improvement of manufacturing site operations (maintenance collaboration) ■ Improvement of facility inspection operations (enhancement of work quality) ■ Security measures and enhancement (information sharing and collaboration) *For more details, please refer to the PDF document or feel free to contact us.

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[Smart Glasses × Remote Support Use Case] Business Improvement in Manufacturing Sites

[Smart Glasses × Remote Support Use Case] Business Improvement in Manufacturing Sites

Utilizing remote support with smart glasses! A case where a significant reduction in downtime is anticipated.

We will introduce a case study using smart glasses and remote support in a manufacturing environment. On the manufacturing floor, site managers require various tasks to maintain the production line. In particular, when maintenance work arises due to equipment failures, utilizing remote support through smart glasses allows for immediate communication with skilled workers or maintenance personnel from the manufacturer located remotely, significantly reducing the expected downtime for recovery. [Case Overview] ■Challenges - Maintaining the production line ■Results - Immediate communication with skilled workers or maintenance personnel from the manufacturer located remotely, allowing for a significant reduction in expected downtime for recovery. *For more details, please refer to the PDF document or feel free to contact us.

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[Smart Glasses × Remote Support Use Case] Improvement of Facility Inspection Operations

[Smart Glasses × Remote Support Use Case] Improvement of Facility Inspection Operations

Improving work quality! Introducing a case where inspection work was made visible.

We will introduce a case using smart glasses and remote support during facility inspections. Inspection tasks have many challenges. Typical examples include differences in inspection content by workers, individual differences in judgment, and variations in the time spent on inspections. By recording the work, including the support content provided through remote assistance, and keeping it as evidence, we can visualize the inspection tasks, making it possible to standardize these challenges. 【Case Overview】 ■Challenges - Differences in inspection content by workers - Individual differences in judgment - Variations in the time spent on inspections ■Results - It became possible to visualize inspection tasks and anticipate the standardization of challenges. *For more details, please refer to the PDF document or feel free to contact us.

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[Smart Glasses × Remote Support Use Case] Crime Prevention Measures and Security Enhancement

[Smart Glasses × Remote Support Use Case] Crime Prevention Measures and Security Enhancement

Real-time instruction and sharing of various information! Examples of enabling smooth responses.

We will introduce a case study using smart glasses and remote support for crime prevention measures and security enhancement. In large-scale security operations that require a large number of personnel and specific placements, there can be variations in the skills of security personnel due to factors such as familiarity with the area and the number of practical experiences. By utilizing smart glasses and remote support, it becomes possible to instruct and share various information from the management center to on-site managers in real-time, allowing for smooth responses to sudden changes in deployment or irregularities. Additionally, there is an expectation of effectiveness as a mobile surveillance camera. [Case Overview] ■ Issues - Variations in the skills of security personnel due to factors such as familiarity with the area and the number of practical experiences. ■ Results - Real-time instructions and sharing from the management center to on-site managers become possible, allowing for smooth responses to sudden changes in deployment or irregularities. - Effectiveness as a mobile surveillance camera is also expected. *For more details, please refer to the PDF document or feel free to contact us.

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[Smart Glasses × Remote Support Use Case] Improvement of Maintenance Operations

[Smart Glasses × Remote Support Use Case] Improvement of Maintenance Operations

Utilizing smart glasses! Introducing examples of hands-free work capabilities.

We will introduce a case study using smart glasses and remote support in maintenance operations. In maintenance work, there are many situations where tools are used, and when using a smartphone or tablet, one hand is occupied, making it impossible to use tools simultaneously. By utilizing smart glasses, it becomes possible to work hands-free while receiving real-time instructions from supporters. Additionally, in high-altitude work, the combination of remote support and hands-free operation allows for safer and more efficient work. [Case Overview] ■Challenges - Many situations require the use of tools, and smartphones or tablets cannot be used simultaneously as one hand is occupied. ■Results - It is possible to work hands-free while receiving real-time instructions from supporters. - The combination of remote support and hands-free operation enables safe and efficient work. *For more details, please refer to the PDF document or feel free to contact us.

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[Smart Glasses × Remote Support Use Case] Improvement of Quality Inspection and Assessment Operations

[Smart Glasses × Remote Support Use Case] Improvement of Quality Inspection and Assessment Operations

Experienced professionals provide support from the office! Here are examples of cost reduction that can be expected.

We will introduce a case study using smart glasses and remote support in quality inspection and assessment operations. In quality inspection and assessment work, there are many situations that require the expertise of skilled workers. When less experienced operators perform these tasks on-site, it often incurs additional costs due to the need for guidance and supervision from experienced personnel. By incorporating remote support, skilled workers can provide assistance from the office, which is expected to reduce costs. Additionally, it allows for simultaneous support at multiple sites, leading to further efficiency in operations. [Case Overview] ■Challenges - Many situations require the expertise of skilled workers - Guidance and supervision from experienced personnel is necessary when less experienced operators perform tasks ■Results - Skilled workers can provide support from the office, leading to expected cost reductions - Simultaneous support at multiple sites becomes possible, enhancing operational efficiency *For more details, please refer to the PDF document or feel free to contact us.

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